Privacy Policy

Privacy Policy
Last updated: 03/04/2025

At C & J Recovery and Repairs, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you contact us or use our services.

1. Who We Are
C & J Recovery and Repairs is an independent roadside recovery and repair service based in Doncaster, operated solely by Carl Howe.

If you have any questions about how your data is handled, please get in touch:
Phone: 07766 228405
Email: carlhowe@cjrecoveries.com

2. What Data We Collect
We may collect and store the following information:

Your name

Contact details (phone number and/or email address)

Vehicle details (make, model, registration)

Location information (for service call-outs)

Any other information you provide to help deliver our services

3. How We Use Your Information
Your information is only used to:

Respond to enquiries or call-outs

Carry out breakdown recovery or repairs

Communicate with you regarding services you’ve requested

Maintain records for legal or tax purposes

We do not share your information with third parties unless required by law.

4. How Your Data Is Stored
All data is stored securely and only accessible to Carl Howe. Any messages, call records, or contact details are stored on secure devices and deleted when no longer needed.

5. Your Rights
Under UK data protection laws (UK GDPR), you have the right to:

Access the data we hold about you

Correct inaccurate information

Request deletion of your data (where legally permitted)

Object to or restrict how your data is used

To exercise these rights, please contact Carl using the details above.

6. Cookies
This website may use basic cookies to improve your browsing experience. No personally identifiable information is collected through cookies unless you complete a form or contact us.

7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date above.